Contact Us
Please contact us directly with any questions, comments, or scheduling inquiries you may have.
Kellie Henkel / That Speech Lady
PO Box 2946, Santa Maria CA 93457
Hours
Open today | 07:00 am – 07:00 pm |
Closed for major holidays:
Labor Day
Thanksgiving
Christmas
New Year's Eve & Day
Easter
Memorial Day
Summer (1 week in July)
Payment Options:
Apple Pay
Use my phone number to pay with Apple Pay 805 350 1811
Zelle
805 350 1811
Payment Policies
You will be given a full client intake with detailed policies that you will need to sign before therapy can begin. Below is a summary of the main policies but please reference your detailed and signed copy.
In Summary:
1. Hourly rate is 50 minutes. Half hour is 25 minutes.
2. Prepay for all sessions one month at a time using the Fixed tuition based model to hold weekly therapy spots. Or Prepay for 4 sessions at a time using the Flex scheduling model where the time/day of services vary based on availability.
3. 48-hour cancelation policy to avoid full session cost. If you cancel with 48 hours notice, you will be offered make up session to be used within 30 days.
4. Schedule changes will be permanent and previous sessions will be released. Sessions can't be held for summer vacations. If you take time off, you lose the therapy spot, unless you are paying to hold the therapy spot.
5. No refunds.
6. Every year on 9/1 the hourly fee will be raised by $5 per hour.
Scheduling Options
Fixed or Flex
Please read below to determine which scheduling model best matches your needs.
1. FIXED MODEL:
To reserve and keep weekly therapy sessions, I require clients to prepay for all sessions once a month using a tuition-based model. Prepayment is required to hold reserved weekly therapy sessions. The Fixed model allows families to keep their preferred day/time each week. A consistent schedule allows for maximum progress. If you are on the fixed schedule and need to change your schedule (summer), the change will be considered permanent, and your previous therapy spot will be released.
Tuition: The tuition for the month is based the number of days in each month. Most months will be the same tuition. Some months will be less due to occasional office closures or the month having fewer days. For example, if your weekly session falls on a Monday and the office is open 4 Mondays that month, you will be charged for all 4 Mondays (regardless of your ability to make all the sessions or not). Keep in mind that I hold your weekly therapy spot, regardless of your attendance. This model is similar to private schools, camps, music lessons, etc. If I’m holding a weekly therapy appointment for your child and my office is open, you will be billed for the session. Invoicing: Invoices are sent by the 1st of each month outlining all session dates for the following month. Payments are expected no later than the 25th of each month. Please make a note of your reoccurring appointments. Schedule changes or termination of services should be made before monthly billing cycle. By paying the invoice, you agree to all policies and the outlined dates of service in the invoice.
2. FLEX MODEL: If families can’t commit to weekly sessions, therapy openings are offered as they occur. This works for families who want sessions every other week or once a month. The time and day of the offered sessions can’t be guaranteed and will vary week by week. Prepayment of 4 sessions is required to be on the Flex model scheduling list. This model works well for families that can't commit to weekly sessions. Once payment of 4 sessions is received, you can schedule the sessions and spread them out over a few months.
Podcasts
The Testing Psychologist Podcast
Kellie Henkel - Dyslexia From a Parent's Perspective
Recorded April 3, 2019
Episode 80
Kellie Henkel gets dyslexia from all sides. As a speech-language pathologist and parent to four dyslexic children, she’s been around the block with evaluations and interventions for reading issues. Kellie was kind enough to chat with me today about many facets of her experience. We get things like:
- What makes a quality evaluation?
- What is unhelpful in an evaluation?
- What is her preferred intervention for her kids’ dyslexia?
- Where to learn about more obscure dyslexia interventions
https://www.thetestingpsychologist.com/ttp-80-kellie-henkel-dyslexia-from-a-parents-perspective/
Inclusive Education Project Podcast
A Journey Through Dyslexia and Dyscalculia with Kellie Henkel
Recorded May 21, 2019
Episode IEP 080
Did you know that kids are commonly not getting a real diagnosis of dyslexia until 3rd grade? That gives too much time for kids to fall behind. Kellie Henkel, Speech Language Pathologist at That Speech Lady, has been practicing for about 20 years - mostly specializing in serving children with Autism, and augmentative communication. Recently her specialty has shifted to working with individuals with dyslexia and dyscalculia. Kellie is also a mom of four, who all have dyslexia and dyscalculia - while being dyslexic herself. Stay tuned to discover Kellie’s journey!
Dyslexia Is Our Superpower Podcast
Kellie Henkel tells both her own dyslexic story as well as how she's helping her four dyslexic kids succeed.
Recorded June 25, 2019
Episode 85
"When my son was getting two hours of pull-out we moved to a small little town and when we first moved here he had tons of friends. But then a month or two later nobody was coming around anymore--he didn't have any friends. It's because kids viewed him as the special ed kid. So this past year we stopped the school intervention and did intervention privately at home and he now has friends. We have to look at how our children are being harmed and provide the appropriate intervention."
"As an adult with dyslexia there's definitely a lot of shame around that. I've learned to embrace it, learn about it, and embrace the qualities that work for me as well as embrace the qualities that are more difficult." -Kellie Henkel
Office Photo Gallery
